Privacy Policy

This policy explains how The Handy Man To Know collects, uses and protects personal information for accounts, bookings, marketplace listings, contractor records, chat interactions, voice consent records and invoices.

Information collected

We may collect name, email, phone, ABN, business details, website details, messages, contractor document records, booking information, invoice information, device logs and voice consent records.

How information is used

We use information to operate the website, respond to enquiries, manage accounts, process bookings, prepare invoices, improve safety, prevent fraud, support disputes and communicate about services.

Voice and message consent

Where voice calls, recordings, text messages or email follow-ups are used, consent should be captured and stored before those services are provided.

Storage and security

Data is stored in the site database and protected using HTTPS, password hashing, access control and audit logs. Sensitive details should not be placed in public messages.

Contact

For privacy requests contact admin@thehandymantoknow.com.au or +61 474 747 255.